Free delivery on orders of £50 or more!

On all orders below £50 a flat rate of £4.98 will be charged.
All orders dispatched Royal Mail 1st Class, 5-7 Working Days.

Which company delivers our parcels?

We use the Royal Mail deliver the majority of our parcels. Most of our deliveries are sent by first class post and will arrive between 5-7 days after purchase.

Can I track my delivery?

If your order has tracking details, you will find this information on your order dispatch email. If this information is not on your dispatch email, there is no tracking number available. If your parcel remains undelivered you can contact your local delivery office and they will be able to confirm if your parcel is being held.

Has my order been dispatched?

We will always email you to let you know when your order has been sent.

When will I receive my order?

You will usually receive your order within 5-7 working days. Please note that orders are occasionally delayed due to bank and public holidays, and it is recommended to allow extra time for your order to arrive during these periods.

If your order has been dispatched and you haven’t received it, and it is past its estimated delivery date please email info@opalroomsbeautyspa.com

Please contact customer service on 0151 733 3363 for more information on returning an item. Thank you.